Questions 9-12 refer to the following e-mail.
To: <ellen.martinez@officelighting.com>
From: <kmann@greenstyle.com>
Date: February 4 Subject: Order #1135729
Dear Ms. Martinez:
Thank you for your purchase of fifteen office-grade light fixtures. I am writing to inform you
that we are —-to ship your merchandise. Due to ………unforeseen the item is out of stock
9. 10.
until February 15……… Please let me know if you would like to cancel your order because
11.
of this delay. …….you can expect delivery of your original order in approximately three weeks from today. If you have any questions,
12.
please contact me via e-mail or phone (1-800- 555-0199).
Sincerely,
Kyle Mann
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