Questions 161-162 refer to the following survey.
To: Josie Wales
Subject: The Quality of our Accommodations at Oak Lodge
Date: February 3
From: Jenny Jamieson
You have been randomly selected from a list of recent guests to receive a survey from us regarding your impressions on the quality of our services during your stay with us. Please be kind enough to fill out the form below, and we welcome any additional comments you can make that will help us to better serve you in the future.
How would you rate: Excellent Good Poor
Additional comments or suggestions:
For the most part, the stay was enjoyable, but I have three complaints: room service was very slow and the food I received was cold, and my mattress was somewhat lumpy, and this nave me a sore back.
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