Questions 162-165 refer to the following letter.
Marshal Platinum Plus
Account #: 1243-1234-1243-1234
Credit line $1020.3
Brian K. Fury
14 Syracuse Drive
Richmond, California 70821
To: Brian K. Fury
From: Paul Smith, Customer Service Department
Date: August 19th, 2006
Subject: Account status
We have recently received a request from you to terminate your account. As requested, your account has been terminated. If your account has an outstanding balance, you will continue to receive monthly statements until the balance has been paid in full.
Please be sure to notify anyone who periodically posts recurring charges to your account, such as Internet Providers, Gyms, and any other services that automatically withdraw from your account, that the account is closed. If there are any pending balance transfers or if you have any outstanding cash advance checks written on the account, please notify those companies that this account is closed.
Please destroy all credit cards that are related to this account by cutting the cards in half twice. Also, please throw out all cash advance checks. The national consumer reporting agencies will be notified of the change in status on this account within 30 days.
We hope that you will reconsider this decision. Your Marshal credit card offers many benefits that we believe make it more valuable than other cards. Your benefits include a regular review of your account to ensure we are offering you the highest possible credit line. You also receive a response to credit line increase requests within 30 minutes, a sophisticated monitoring system that alerts us to possible fraudulent activity on your account, and expedited card replacement.
If you wish to apply to reopen the account, we will need to obtain your verbal authorization. If this is a joint account, we will need to sneak to both applicants.
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