Questions 181-185 refer to the following bill and letter.
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CRISP COMPANY New charges for: Byron & Farrar Law Offices, account #2095687 Previous Balance from last bill:……………………………………………………………………… $125 Current Local phone service:………………………………………………………………………….$50 Total due: Please pay this amount: $257 Payments received after March 25 are not applied to this statement. Crisp Company |
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April 18,20- Crisp Company Dear Customer Service, I am writing in regard to the recent bill from your company sent to us at Byron and Farrar Law Offices, account #2095687. In this bill we were charged for two months of service. This is incorrect since we owe only for this month’s service. I personally paid last month’s bill. According to my records, I wrote a check to your company for $125 and mailed it on March 26. I have contacted my bank and have been informed that that check has been processed and your company has received the funds. They will be providing me with a copy of the check before the end of the week, which I will then forward to you. Tomorrow I will be sending you a check for the amount owed for this month’s charges only. Please correct your records to show the payment already made on last month s bill. Thank you for your attention. I expect the next bill will show the correct charges. Sincerely, |
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