To1 – Part 6 – 2 ĐA – Buổi 21 – Bài 4

Question 4 refer to the following letter.

When I telephoned your service department to tell them I was having trouble with the sound, the associate, Jill, informed me that several other people had also complained about this problem. ——-. In fact, the technician arrived a little earlier than the appointed time. He fixed

4.

the problem in less than one hour and did not charge me for the repair