Questions 9-12 refer to the following letter.
Dear Mr. Leung,
We recently sent you a questionnaire about your experience with Rockton Windows and Doors. ——–
9.
Your —– can help us improve our services and provide us with valuable feedback about our products. After filling in your answers, please
10.
return the survey in the prepaid envelope.
Please submit the survey —– the end of the month. After we receive it, we’ll mail you a $50 coupon for any product or service from
11.
Rockton Windows and Doors as a token of ———-
12.
Sincerely,
Connor Briggs
Vice President, Customer Relations Rockton Windows and Doors
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