To2 – Part 7 – 4 ĐA – Buổi 4 – Bài 3

Questions 1 – 5 refer to the following letter and e-mail.

7 February

Ms. Nosizwe Muthamhi

Human Resources Director

Prime National Bank

147 Desmond Sekibo St.

2193 Sandton

Dear Ms. Muthambi,

1 Would like to be considered for the position of branch manager at the Prime National Bank (PNB) branch office in Chatsworth, Durban, scheduled to open on

2 June. As you know, I have been working in this capacity in our PNB office in Bellville, Cape Town, for the last five years.

Apart from my knowledge and skill set, I bring a particular dimension to the position chat others may rux: a personal relationship with numerous local residents, including business and community leaders. Until two years ago, my parents owned a popular restaurant in Chatsworth, and I have come to know many local residents. Therefore, I can make a valuable contribution to the company by building our client base.

Thank you for your consideration. 1 look forward to hearing from you.

Sincerely,

Imran Naidoo

Imran Naidoo

Branch Manager, PNB Bellville

To:
PNB Staff at Chats worth Branch
From:
Imran Naidoo
Date:
4 August
Subject:  
Many Happy Returns!
Dear All,

At the inauguration of this office on 4 August of last year, we promised Chatsworth’s residents that we would deliver financial services and products that reflect the company’s core values of quality, affordability, and integrity. Today, on our first anniversary, I can confidently say that we are honouring our commitment.

Our clients enjoy such benefits as extended business hours and low interest rates on loans, and they also interact with professionals who relate to their needs and concerns. The latter point is particularly evident from the experiences our customers share on our Web site and on social media. One posting on our site is from an elderly couple quite pleased that one of our specialists visited them at home to assist them with a mortgage problem. Another is from a woman who was amazed that her replacement credit card had actually arrived within twelve hours, just as the representative had assured her. Testimonials like these speak volumes about your dedication and professionalism.

I am proud and honoured to be your manager. Thank you for continued hard work.

Imran